Information for the Media

Organization Overview

The local Goodwill, Goodwill Industries of Greater Cleveland and East Central Ohio, Inc., (“Goodwill”) is a 100-year-old social enterprise that works closely with other non-profit agencies as well as community businesses to prepare people for a variety of stable career options and in turn, a more productive and sustainable way of life. Revenue from its retail stores helps Goodwill provide people with the life changing, skill-building programs and services needed to remove common barriers to good jobs. In 2017, Goodwill impacted the lives of 11,935 residents in the 10 counties it serves: Cuyahoga, Geauga, part of Lake, Stark, Tuscarawas, Carroll, Jefferson, and Harrison in Ohio, and Brooke and Hancock in West Virginia.

The Goodwill Cycle of Success

Download the Cycle of Success.

Contact for media inquiries

Maureen Ater, Vice President of Marketing & Fund Development - (330) 445-1032



In December 2015, CARF International (Commission on Accreditation of Rehabilitation Facilities) announced that Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. (Goodwill) has been accredited for a period of three years for its Job Coaching and Job Development programs. This accreditation decision represents the highest level of accreditation that can be awarded to an organization and shows the organization’s substantial conformance to the CARF standards. An organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process. It has demonstrated to a team of surveyors during an on-site visit its commitment to offering programs and services that are measurable, accountable, and of the highest quality.


Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. (Goodwill) earned a 2019 Gold Seal by adding information to our Nonprofit Profile on GuideStar. Our community members as well as 10+ million GuideStar users can find in-depth information about our goals, strategies, capabilities, and progress. We’re shining a spotlight on the difference we help make in the world

Check out our GuideStar profile at here. 

Download our most recent annual report

Download a high resolution Goodwill logo

Watch Goodwill Stories of Success

Goodwill in the News