Changing Lives for Good
Goodwill is a nonprofit, social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. The stores provide revenue to help fund these programs and serve as job training sites. Learn more about how donating to and shopping at Goodwill supports the local community and changes lives for good.
To be the leading resource for growth and development for people in our communities seeking to overcome barriers in their lives.
We empower people on their journey to independence through the sale of goods, which supports employment programs and family services.
- Put people first.
- Act with honesty and integrity.
- Embrace diversity.
- Meet people where they are.
- Partner to expand our impact.
- ‘Provide a hand up, not a handout.’
- Serve as stewards of donations and the environment.
Empowering people and improving communities economically, socially, and environmentally.
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc., formed by the merger of two Goodwill’s in 2005, provides numerous programs and services to individuals throughout Cleveland, East Central Ohio, and a portion of West Virginia.
Before uniting in 2005, each organization (Goodwill Industries of Greater Cleveland and Goodwill Industries of East Central Ohio, Inc.) carried a proud history and establishment of its own serving the communities for 90 years.
Goodwill Industries of Greater Cleveland began empowering people within the Cleveland community in 1918. In the beginning, the organization opened its doors at an old factory located on Thackery Street, on Cleveland’s eastside. In 1972, Goodwill moved its Programs and Services facility to 2295 East 55th, directly in the heart of Cleveland’s inner city.
Goodwill Industries of East Central Ohio, Inc., first began serving its mission at a facility located on the corner of 3rd Street and Cherry Avenue SE in Canton, Ohio under the name Union Mission. In 1926 the organization changed its name to reflect its Goodwill association (Goodwill Union Mission and Industries). In 1972, Goodwill headquarters moved to its present location at 408 Ninth St. SW in Canton.
The new Goodwill serves the 10-county territory of Cuyahoga, Geauga, a portion of Lake, Stark, Tuscarawas, Carroll, Harrison and Jefferson Counties in Ohio and Brooke and Hancock Counties in West Virginia. The organization is headquartered in Canton at the 408 Ninth St. facility, maintains Programs and Services facilities in Middleburg Heights, New Philadelphia and Wintersville, Ohio, and operates Retail Stores throughout its territory.
Resources & Information
In December 2018, CARF International (Commission on Accreditation of Rehabilitation Facilities) announced that Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. (Goodwill) has been accredited for a period of three years for its Job Coaching and Job Development programs. This accreditation decision represents the highest level of accreditation that can be awarded to an organization and shows the organization’s substantial conformance to the CARF standards. An organization receiving a Three-Year Accreditation has put itself through a rigorous peer-review process.
It has demonstrated to a team of surveyors during an on-site visit its commitment to offering programs and services that are measurable, accountable and of the highest quality.
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. (Goodwill) earned a 2019 Gold Seal by adding information to our Nonprofit Profile on GuideStar. Our community members as well as 10+ million GuideStar users can find in-depth information about our goals, strategies, capabilities, and progress. We’re shining a spotlight on the difference we help make in the world!
Goodwill is proud to be affiliated with numerous organizations. Below are a few examples:
- Goodwill Industries International (GII)
- Ohio Association of Goodwill Industries (OAGI)
- CARF (Commission on Accreditation of Rehabilitation Facilities)
- COMPASS, Inc. (Sexual Assault Education, Prevention & Support)
- United Way of Greater Stark County
- Stark Community Foundation
- Sisters of Charity Foundation of Canton
- Annual Reports
- Other Publications