SMS Terms
SMS Terms - GoodPointsPlus Loyalty Program
SMS Text Privacy Policy – GoodPointsPlus Loyalty Program
By joining our SMS loyalty program, you agree to receive occasional text messages from Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. about special promotions, donation drives, store updates, and community impact stories. We value your trust and are committed to protecting your privacy.
Goodwill collects mobile phone numbers solely for the purpose of providing requested SMS communications. Mobile numbers are not shared with third parties for their own marketing purposes. For full SMS program terms, including opt-in details and participant responsibilities, all changes will be updated at SMS Terms & Conditions page.
1. Information We Collect
When you opt in to our SMS program, we collect:
- Your mobile phone number
- Your name, mailing address, email and birthdate (if you provide it)
- Optional information you choose to share (interests or store location preferences)
2. How We Use Your Information
Your information is used solely to:
- Send loyalty rewards, coupons, and store updates
- Share nonprofit news, donation opportunities, and impact highlights
- Improve our communication and community engagement efforts
We do not sell, rent, or share your personal information with outside marketers.
3. Message Frequency and Charges
Message frequency may vary based on your participation and engagement.
Standard message and data rates may apply. Please check with your mobile carrier for details.
4. How to Opt Out
You can stop receiving messages at any time by texting STOP to +1 330-913-0028.
After you opt out, you will receive one final message confirming your request.
For help, text HELP to +1 330-913-0028 or contact us at loyalty@goodwillgoodskills.org or 1-800-942-3577.
5. Data Protection
We take appropriate security measures to safeguard your information and limit access only to authorized staff and trusted service providers who help us manage communications.
Your data will be used only for purposes directly related to our nonprofit mission and loyalty program.
6. Third-Party Providers
We may use third-party messaging platforms to deliver texts. These providers are required to handle your data responsibly and in accordance with this privacy policy.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at loyatly@goodwillgoodskills.org
8. Updates to This Policy
We may update this policy occasionally to reflect new practices or legal requirements. The latest version will always be available here.
9. Contact Us
Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.
408 Ninth St. SW
Canton, OH 44707
Phone: 330-454-9461
Toll Free: 800-942-3577