Schedule Furniture Donation Pickup

For Goodwill donors in Cuyahoga and Lake Counties, Goodwill offers a complimentary furniture Home Pickups Program. Presently a pilot program, Goodwill has high aspirations to expand our Home Pickups Program to other parts of our territory in the near future.

If you are a Cuyahoga or Lake County resident and would like to schedule a complimentary furniture home pickup, here are some things you need to know:

  • Goodwill’s Home Pickup service is reserved for large donations, like furniture, that you are unable to bring to a Goodwill location yourself.

  • There is a three piece furniture minimum in order to reserve the complimentary furniture home pickup service.

  • Goodwill home pickup drivers reserve the right to politely decline any donation that does not fit the booking description or does not appear to be in sellable/proper condition. Items must be in gently used condition for our mission to be a success.

  • After scheduling a home pickup, all items must be placed outside the home and marked for Goodwill. Goodwill home pickup drivers are not authorized to enter a donor’s home under any circumstances for liability reasons.

If you would like to schedule a complimentary furniture home pickup online, please click here.

If you have any questions about home pickups, please email or call 1-800-942-3577 ext. 4756 and a customer service representative will respond to your inquiry.