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Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.
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Shopping Goodwill is not only fun and easy, but helps provide funding for training and support services to give people the Good Skills they need to find employment and achieve independence.

For the most part, Goodwill shoppers don't realize they're helping people find jobs and improve their lives when they shop at Goodwill. They shop here because they know that our stores carry great merchandise; everything from clothing and accessories, to shoes and furniture, music and books. All clothing is sized and colorized for shopping convenience and shoppers can even try on their finds in our dressing rooms. Goodwill stores accept the following forms of payment: cash, Visa, Mastercard, and Discover. *Clothing can be returned within five (5) days of purchase.

Here's how we do it: The items individuals donate, along with a supplement of brand new items are sorted, priced and sold to you, our shoppers, in one of our stores. Retail revenue then funds Goodwill's Mission Services.

But there's more: Some of the people who process our donations or work in our stores are Goodwill Program participants, and they are gaining retail skills that will help them become competitively employed in the future.


Have you recently shopped at one of our retail stores? We'd like your feedback! Please take our customer service satisfaction survey here and let us know about your experience!